Privacy Policy

Pixora Studio is a design studio based in Bihar, India. For personal data collected through this website, we are the Data Fiduciary under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

• Contact form: name, WhatsApp number, services of interest, budget range and message.
• Appointment requests: name, email, preferred date and time, and notes.
• Clients: business and billing details (including GSTIN) and project communications.
• Security: a hashed (unreadable) form of your IP address to block spam, deleted within 24 hours.

Only to reply to your enquiry, arrange meetings, deliver projects, send invoices, keep the website secure and meet legal requirements such as GST and tax records. You give us this data voluntarily for these purposes, which the DPDP Act permits.

We never sell your data or use it for advertising.

We don’t use analytics, advertising or tracking cookies. The only cookies are those needed to keep our team signed in to the website’s admin area.

We share data only with service providers that help us run the studio: Supabase (database), Resend (email) and our website host. They may store data on servers outside India, which the DPDP Act allows except for countries restricted by the Government of India. We will also disclose data if required by law.

Enquiries that don’t become projects are deleted within 24 months. Client records are kept as long as Indian tax and accounting laws require. We protect data with encrypted (HTTPS) connections and restricted, login-protected access. If a data breach occurs, we will inform affected people and the Data Protection Board of India as the law requires.

Under the DPDP Act you can ask us to show you the data we hold about you, correct or update it, delete it, or withdraw your consent. You can also raise a grievance and nominate someone to act for you. Email pixorastudio8@gmail.com and we will respond within 30 days. We may first verify your identity to protect your data.

Withdrawing consent is as easy as giving it: just email us. We will then stop using your data and delete it, unless the law requires us to keep it. Processing done before you withdrew stays valid.

In return, the DPDP Act asks you to give accurate information, not impersonate anyone and not file false or frivolous complaints.

Grievance Officer, Pixora Studio
Email: pixorastudio8@gmail.com
Bihar, India

If you’re not satisfied with our response, you may complain to the Data Protection Board of India.

We may update this policy from time to time and will change the date above when we do. See also our Terms of Use.